SUPPORT REQUIREMENTS FOR HIXTRI
DO ATHLETES NEED TO PROVIDE THEIR OWN SUPPORT ON THE SWIM?
No. Athletes may choose to do Alohaman completely on their own. Transition is in a very nice grassy area with an easy walk down to the swim. The swim is warm, clean, and clear so swimmers should not need assistance from a support team to get from swim exit to their bike. However, support is allowed so if you want to bring your own support crew and they want to wait for you at the water’s edge and run to T1 and help you prep for your ride, that is allowed as long as they wear the support shirt we give them at packet pickup.
DO ATHLETES NEED TO PROVIDE THEIR OWN SUPPORT ON THE BIKE?
No. Athletes do not have to provide their own support on the bike. However, we HIGHLY recommend they do. We recommend each athlete come with at least one support person ready to drive one support vehicle stocked with hydration/nutrition/supplies to aid their rider throughout the bike course. Those going solo without support have the option at both mile 35 and 75 to use a large self serve hydration/nutrition station we will setup with our medical crew on the east bound (outbound) side of the highway. It’s a right turn into the parking lot (also has restrooms) on the way out and a crossover of the highway on the way back. If you use this station to refuel, especially on the way back, please be extra alert and aware of your surroundings as you enter and exit the area. Those that choose to provide their own support may still use ours but do not have to. The great thing about having your own support is you can predetermine where and when you want to stop. Please keep in mind if you go solo and don’t provide your own support we will still NOT have any SAG support on the course for mechanical issues. You will need to carry your own supplies and be able to fix flats and other minor issues that may arise.
DO ATHLETES NEED TO PROVIDE THEIR OWN SUPPORT ON THE RUN?
No. However, support runners are allowed and we highly recommend having one, but they are not mandatory. After athletes change in T2 they may choose to do the entire run course on their own if they would like. Please note that anyone starting the run anytime close to sunset will be running a majority of this run in the dark. All mandatory gear listed on this site is required.
If you do supply a support runner you have a couple different options we allow. Here is an overview of support (or lack of) on the run.
Option #1 (No Support) - Athlete runs the entire run course by themselves, without any support runner.
Option #2 (Full Support) - Athlete and one support runner run the entire run course together.
Option #3 (Full Support - Different Support Each Way) - Athlete runs to Waiemi & A Mamalahoa and switches support runners for the rest of the course. If you choose this option there is absolutely no parking at the exchange point so support runners would have to use the same car to get out and then return.
Option #4 (Half Support) - The athlete runs with a support runner to Waiemi & A Mamalahoa and drops the runner for the rest of the run OR runs alone to Waiemi & A Mamalahoa and picks up their support runner for the rest of the run. Either way there’s no parking of any vehicles at the exchange point so anyone being dropped or picked up out there would need a driver and vehicle that is not a support runner to make sure the car is not left.
WHY WE RECOMMEND SUPPORT TEAMS
NO HYDRATION/NUTRITION STATIONS ON THE BIKE AND LIMITED ON THE RUN (ABOUT EVERY 10K OR MORE / VARIES PER EVENT) - Given the remote nature of XTri events it’s near impossible to put the amount of hydration/nutrition stations out that would be required as well as fully staff them. There just aren’t enough resources and manpower in most of these areas.
HELP TRACKING, MONITORING AND CARING FOR ATHLETES ON THE BIKE AND RUN - Given the remote nature of these events and the limited medical assets requiring each person to have a support team for the bike and run enables us to have an extra set of capable eyes on them at a higher frequency than the race alone is capable of.
SUPPORT MAKE GOOD MULES - On the bike the support car does the muling and your support team does the driving but on the run having your mandatory support runner by your side the entire time adds more fuel to your tank. Of course both the athlete and the support memeber(s) are required to have their own set of mandatory gear and hydration/nutrtion, but having that support also means you can load them up with extra liquids and solids so that if yours run out before the next station, you are covered! They can be life savers, literally.
THE MORE THE MARIER - The more support both physically and mentally that an athlete has during an event like this, the better. The course can be a lonely place and although that solitude is part of what makes XTri amazing, so is the comradely you feel sharing the experience with your support.
FUTURE ÍSLAND FINISHERS - By requiring support on both the bike and the run we give that support person a look into the world of XTri. More often than not those support members either come back as support for others, join our XTri Staff, or better yet, become athletes themselves in the future. With such limited resources in these areas and XTri being a niche market, we need all the support and new athletes entering the ranks as possible to survive.
Support Team Captain job duties will include but are not limited to:
driving the athlete
carrying athlete bags
getting stuff for the athlete
going to packet pickup with the athlete
going to the pre race briefing with the athlete
helping the athlete in transition before the race starts
helping the athlete out of the water
helping the athlete through T1 - Swim-to-Bike Transition (changing, getting warm, prepping for the bike and getting out to the mount line)
identifying pull off areas along the bike course to be prepared to support the athlete with whatever they may need.
helping the athlete through T2 - Bike-to-Run Transition (changing, getting warm, prepping for the run and getting the athlete out onto that run)
putting all the athlete's gear into the car and clearing T2 quickly (not a storage area)
possibly running with the athlete (although optional for this event)
celebrating with the athlete at the end of this monumental day
getting the athlete whatever they want and need afterwards
making sure they get up in enough time to make it to the awards brunch the next day
trying to have fun out there while doing all this work
ENGLISH REQUIRED - The athlete and at least one member (the captain) of the athlete’s support team must speak English.
CAPTAIN REQUIRED - Each athlete must have a captain. This captain must be listed on the athlete's registration. This captain must also be present with the athlete at both the packet pickup and the pre race briefing.
OTHER SUPPORT MEMBERS - If a team has more than one support team member we would like for all members to be at packet pickup and the briefing but we realize that is not always realistic. Any members beyond the athlete and support captain that cannot make packet pickup and the briefing may sign the support team form/waiver and give it to the athlete or captain to turn in for them in person at packet pickup.
SUPPORT FORMS & WAIVERS - All athletes and support team members (including the captain) must sign all necessary waivers at packet pickup and turn them in to be permitted to race the event.
ATHLETE WITHDRAWAL - If a support team's athlete withdraws from the event at any point before or during the event, a crew member is required to inform the event crew immediately by calling or texting +1 (248) 446-4907. The event crew phone is manned from the pre-event meeting onwards. We don’t answer leave a message or try texting us.
SUPPORT TEAM CARS & WINDSHIELD STICKERS - Only one support team car is allowed per athlete. No matter how many support team members you have you are only allowed one official support team vehicle. No support may come from non support team members and/or your non support vehicle. That support car MUST have the small support car sticker on the front windshield (bottom right) and the large support car sticker on the back windshield (left bottom corner). All athletes in the car offering support in any way to the athlete must be listed as support for the athlete by the forms/waivers that should have been turned in prior to the event at packet pickup.
SUPPORT SHIRT - Each athlete will be given only one support shirt at packet pickup, regardless of how many members are on their support team. If there is more than one member on a team it's up to the athlete and captain to decide who gets what, and when and we recommend ordering a shirt size that fits your biggest support team member so if the shirt is passed around it fits everyone.
During the race the support shirt is to be worn by whatever support team member is going to be helping the athlete through these areas:
Transition (T1) - Pre race - to help with setup and to calm nerves.
Swim Exit - to help athlete out of the water and get them to transition. They will need your help and it's a ways of a walk/run to transition.
Transition (T1) - Swim-to-Bike - to help athlete warmup, change, and prep for bike. Be prepared to do what it takes to warm them up and change them, they will not be as capable as they think. Support must also clear out all athlete gear and take it with them when they go.
Transition (T2) - Bike-to-Run - to help athlete change, and prep for the run. Support also is responsible for clearing all athlete belongings out of T2 immediately and putting them in the support car. T2 is temporary for changing and transition not for storage of any kind.
SUPPORT WRISTBAND - Each athlete will be given only one support wristband at packet pickup, regardless of how many members are on their support team. We will not put the wristband on anyone at packet pickup because once we put it on it is permanently on them until it's cutoff. We suggest putting the wristband on whomever is running with the athlete (assuming the athlete has a support runner(s). If he/she does not then the wristband can just go on the same person that is support for the athlete while on the bike. The shirt can be passed around (if there’s more than one support team member) the wrist band cannot. Most support runners (if used) will not want to run with the support shirt, so the wristband works great. Since we allow support on all of the run course and potentially more than one support runner might be involved we recommend temporarily securing the wristband if you are exchanging support runners between the first and second half.
BIKE SUPPORT ONLY BETWEEN MILES 20-100 (32K-161K) - We only allow support for the athletes between miles 20-100 (32K-161K) on the bike course. Support is allowed to pull of anywhere there is an area to do so (parking lots, side roads, huge dirt shoulder areas).
BIKE COURSE SUPPORT TEAM CAR RULES
One car per team.
Everyone in the car must be a registered support team member. Anyone that is not is not allowed to offer support to the athlete in any way. Violations will be an automatic time penalty and possible disqualification.
Support vehicles must have small sticker on front and large sticker on back (as described above).
Support vehicles are only permitted to park in areas designed to do so. This is a busy high speed highway. No support vehicle is permitted at any time to park randomly off the shoulder or across the road.
If a support area is full or looks full do not pull in or wait to pull in and backup traffic potentially causing an accident. Go to the next available area.
SUPPORT VEHICLES ARE NOT ALLOWED TO FOLLOW BEHIND ATHLETES ON THE COURSE - Any vehicle that follows an athlete (slow or fast, hazards on or no hazards on) will get their athlete immediately disqualified and may be issued a ticket by Alaska State Troopers. It will not be permitted at any time and EXTREMELY unsafe. Support cars should pass riders, find their predetermined area and park, shut off the vehicle and get out.
Athletes may be offered support from their team in two ways. Both ways are outside of the vehicle. DO NOT OFFER SUPPORT FROM WITHIN A VEHICLE.
Athletes ride by slowly as they grab a bottle and whatever else they needed from their support that's running along side them. No support should ever wait or run on the road or shoulder in the path of cars or riders.
Athletes pull off into the area where their support is, dismount, and take care of business off the bike.
NEVER park on the left side of the highway.
NEVER cross the traffic of the highway.
Be aware of your surroundings at all times. Hawaii is beautiful but sightseeing during the event is not smart and irresponsible. Keep your attention on the road and give cyclists as much room as possible at all times while minding the oncoming traffic.
Whether riding in your vehicle or out of it on foot, BE AWARE of the riders and cars on the course. It is very easy to turn right into a parking lot without looking behind you and hit a cyclist or walk onto the shoulder and have a cyclist hit you. Pay attention!
Athletes and support should use actual restrooms when available in a number of the scenic pull offs. They are not in all of them. Support vehicles should carry toilet paper and athletes should be prepared to use nature as their toilet if need be. DO NOT LITTER. Plastic bags for later disposal of toilet paper or a quick bury/cover-up of toilet paper is a must to keep Hawaii clean and allow us back.
Obey all vehicular traffic laws at all times. This includes speed limits. Just as the athletes have to stop for lights, signs, and pedestrians, so do support crew vehicles.
Leave the sheep alone. This doesn’t need further explanation.
Be sure your rider is prepared before the event, exiting T1, and throughout the bike course. You never know when a support vehicle may have car trouble, be stuck in traffic, or just not make it to the next stop on time. Every step along the way the athlete and support vehicle should be thinking worst case scenario while hoping for the best. Carry more hydration/nutrition than you think you will need to the next stop. Know how to fix your own tire, tube, derailleurs, brakes, chain, and seat post (most common issues). As support it’s your job to make sure your athlete is self sufficient and this includes carrying limited bike tools and spare kit(s) to fix things for themselves if you’re not lucky enough to be around them when/if something goes wrong.
Athletes are NOT permitted to sit in the support crew vehicle at any time (this pertains to the entire event not just the bike course).
Athletes are NOT permitted to change their bikes or tires unless they are damaged to the point it is not safe or impossible to ride on them.
RUN COURSE SUPPORT RULES - Run support is highly recommended but completely optional at this event. Keep in mind that any support runner that runs a portion (or all) of the run course must adhere to the same rules and same mandatory gear requirements as the athletes. No exceptions no matter how much of the course the support runner is running.
SPECTATOR AREAS, FINISH, POST RACE - Bike support and family/friends are encouraged to park and stay at The Westin Hapuna Beach Resort. That is where the swim, T1, T2, and the Finish Line are. Lots of action all day long plus it’s a world class resort so have some fun while you wait for your athlete to come finish.